Category Archives: Champion Customer Service

Are You Ready for “Goldilocks Leadership?” Read Below to Find Out If Your Leadership Style is “Just Right”

Posted on December 7, 2011 by Skip Weisman, Workplace Communication Expert

We’ve all heard the story of Goldilocks and the 3 Bears as a child. How this brave, young girl ventures into the home of a bear family while they are away and samples their food and sleeping amenities. This little … Continue reading →

Posted in Business Improvement Workshops, Champion Change Leadership, Champion Customer Service, Champion Leaders, Champion Leadership Communication, Champion Leadership Tips, Champion Leadership Traits/Characteristics, Championship Teamwork, Effective Decision-Making & Delegation for Leaders, Employee Motivation and Morale, Leadership | Leave a comment

“World Class” Customer Service – Creating & Delivering It To Differentiate Your Company

Posted on July 1, 2011 by Skip Weisman, Workplace Communication Expert

This post builds on two of my recent posts that are more related than most people think. I’m referring to the blog posts on customer service training (No One Really Needs Customer Service Training, June 22, 2011) and on employee … Continue reading →

Posted in Champion Customer Service, Employee Motivation and Morale, Leadership, Team, Customer Service Training | 1 Comment

No One Really Needs Customer Service Training

Posted on June 22, 2011 by Skip Weisman, Workplace Communication Expert

I got a call the other day from someone visiting my website wanting to know if I offered customer service training. We had a nice conversation and before it was over the prospect and I agreed that there were deeper, … Continue reading →

Posted in Champion Customer Service | 12 Comments