Category Archives: Champion Customer Service

“As Soon As Possible” Just Not Good Enough for Customer Service Communication, And “In Due Time” Is Even Worse!

Posted on August 25, 2012 by Skip Weisman, Workplace Communication Expert

Tweet I am appalled and may never use SIXT Rental Cars again, EVER! Here’s why…”In Due Time” We used SIXT while vacationing in Germany in the fall of 2011. My wife has been on the company’s email list ever since. … Continue reading →

Posted in Champion Customer Service, Champion Leadership Communication, Leadership, Leadership, Team, Customer Service Training | 10 Comments

Guest Blogger: Alan Adler: Cultivating Your Next Great Idea to Build Your Business?

Posted on August 14, 2012 by Skip Weisman, Workplace Communication Expert

Tweet While most of us spend 98% of our time working in our business, only 2% work on our business. This doesn’t leave much time for new ideas. Yet new ideas and outside the box thinking are critical for improving … Continue reading →

Posted in Champion Customer Service, Champion Leadership Traits/Characteristics, Championship Branding | Leave a comment

Are You Ready for “Goldilocks Leadership?” Read Below to Find Out If Your Leadership Style is “Just Right”

Posted on December 7, 2011 by Skip Weisman, Workplace Communication Expert

Tweet We’ve all heard the story of Goldilocks and the 3 Bears as a child. How this brave, young girl ventures into the home of a bear family while they are away and samples their food and sleeping amenities. This … Continue reading →

Posted in Business Improvement Workshops, Champion Change Leadership, Champion Customer Service, Champion Leaders, Champion Leadership Communication, Champion Leadership Tips, Champion Leadership Traits/Characteristics, Championship Teamwork, Effective Decision-Making & Delegation for Leaders, Employee Motivation and Morale, Leadership | Leave a comment