Confrontational Conversations in the Workplace…
Business Leaders Can Address these challenging situations when they know their…
Improving Leadership Skills by teaching how to confront issues quickly, directly and respectfully in a way that builds a high-trust culture throughout their organization.
This special one-day workshop gets tremendous results:
“This program provides a great formula and process to eliminate the worry and stress about facing confrontations so that I can build better work relationships in the future.”
Jim Laffin – Foam & Wash Car Wash, Poughkeepsie, NY
“This program teaches you importance of focusing on building the trusting relationship and how to “listen” to others yet remain focused on addressing the real issue you need to resolve.”
Steve Buckout, Regional Manager – Foam & Wash Car Wash, Poughkeepsie, NY
“This workshop offers a good perspective to improve leadership skills and communication.”
Randy Brown, Training Director – Orange Regional Medical Center, Middletown, NY
“Skip really leads you to think before re-acting and how to handle confrontational situations in a professional manner. This program gave me real insight on how to deal with confrontation.”
Joe Macchia, Director of Sales – Empire State Bank, Newburgh, NY
“I know have more confidence in my ability to manage and relate to my fellow workers than I did before attending today’s program! I was impressed with how these methods can improve my managerial and leadership communication skills.”
Ed Mento – Foam & Wash Car Wash, Poughkeepsie, NY
Imagine Being Able to Hold Confrontational Conversations Without Fearing Conflict..
This 1-Day Program Can Dramatically and Immediately
Improve Your Leaders’ Ability to Address Challenging People, Challenging Issues & Challenging Situations
You & Your Managers Will Learn To…
- Create a High Trust Culture & Work Environment
- Confront Issues Immediately & Effectively Without Conflict
- Reduce Defensiveness When Asking Employees, Co-Workers & Even Bosses To Fix Negative Behaviors & Attitudes
- Understand How to Respond to Maintain Control of a Conversation Should a Negative Initial Reaction Be Received
- How to solve problems and help others solve the problems they bring to you.
For information on creating a customized program for your company please click this link to contact us today!
What Is Influencing Options & What Can You Expect?
As an “Influencing Options” trainer, consultant and coach I believe that effective people always have options and that they work to resolve issues directly and respectfully.
We operate on some basic assumptions:
- people want to do a good job
- they want to be recognized for their contributions
- they are generally motivated by intrinsic factors
In the workplace, people generally do better work, are happier in their work, and stay longer, when they get to operate from their talents and strengths. We believe in the balancing of accountability and respect when leading and communicating.
We commit and recommit to strive to deliver high levels of the Core Dimensions in all that we do:
- Respect,
- Empathy,
- Specificity
- Genuineness
Those 4 Core Dimensions are the foundation of improving the results of your team. Consistently communicating from the 4 Core Dimensions will put you on a path to create your “Championship Business Team.”
Click here to to learn more about “Influencing Options’ on the web.
For an initial consultation as to how “Influencing Options” can improve your workplace performance, improve leadership skills, employee morale and motivation, employee retention and customer service click here.
